Refund Policy

1. Introduction

At KoraBoost, we are committed to providing reliable social media marketing services and ensuring customer satisfaction. This Refund Policy explains the conditions under which refunds may be requested and how refund requests are handled.

By using KoraBoost services, you agree to the terms outlined in this policy.

2. Refund Eligibility

Due to the digital nature of our services, refunds are only available in specific situations.

A refund may be approved if:

• Your order cannot be delivered due to a technical issue or service failure.
• A service becomes unavailable and we are unable to complete your order.
• There is a confirmed error caused by our system.

Refund requests must be submitted within a reasonable period after the issue occurs and must include your order details.

3. Non-Refundable Services

Refunds are generally not available for:

• Successfully completed orders.
• Orders that have already started processing.
• Services delivered according to the selected package.
• Incorrect links, usernames, or information provided by the customer.
• Changes in preference after placing an order.

Please ensure all order details are correct before submitting your request.

4. Refund Process

To request a refund:

1. Contact KoraBoost support through our official contact channels.
2. Provide your order ID and explain the issue clearly.
3. Our team will review the request and check the order status.
4. If approved, the refund will be credited to your KoraBoost account balance or processed through the original payment method where applicable.

Refund processing times may vary depending on the payment provider.

5. Service Issues and Failed Orders

If an order fails due to provider or technical issues, KoraBoost may:

• Refill the order (if the service includes refill support).
• Replace the service with an equivalent option.
• Refund the affected amount.

6. Account Balance Refunds

Funds added to your KoraBoost account are intended for purchasing our services. Account balance refunds are only considered in exceptional cases and are subject to review.

7. Changes to This Policy

KoraBoost reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page, and continued use of our services means you accept the updated policy.

8. Contact Us

If you have questions or need assistance regarding a refund request, please contact KoraBoost support through the contact information available on our website.